Call me on 01905 428488 or 07801 030938

Our Privacy Notice

This is the Privacy Notice for Jo Menhinick Design Ltd.

We have a Contact form on this website which if you chose complete and send will give us information such as your name, address, email address and contact phone numbers. These details are only known by Jo Menhinick, and only used for purposes of contacting you regarding the subject or request you have stated when you have completed the contact form. These personal details are not passed on to anyone else and are not used for any other purpose.

Also on this website there is facility to pay for some of our products via PayPal. If you have a PayPal account you will be able to use it to pay for our products. By using this method you agree to PayPal’s T&Cs. For more information click here.

On this website we use Google Analytics to enable us to see information about how often our site is visited. As far as we are aware, the Google Analytics tools we use do not collect individuals’ IP addresses or personal browsing data from people who may view this website.

At Jo Menhinick Design Ltd we maintain and back-up many of our clients’ websites to our own Dropbox facility. Only Jo Menhinick has access to this facility. We also register all new sites we build with Google for confirmation that the site is live and will be recognised by Google as a legitimate website. We can monitor the website through Google Webmaster Tools. We also add all our websites to our own Google Analytics account where we can monitor traffic, so that we know how the website is working. We do not pass any of this information on to clients unless this service is requested. We do not pass this information on to any third parties.

To enable us to comply fully with GDPR we are continuously updating our policies in line with the ICO. Here’s a copy of the most recent ICO GDPR guidelines we aim to follow. preparing-for-the-gdpr-12-steps

preparing-for-the-gdpr

This policy sets out how we handle your personal information if you’re a Jo Menhinick Design Ltd customer or visitor to our website.
When we say ‘I’,‘we’, ‘us’ or ‘Jo Menhinick Design’ it’s because that’s who we are and I own and run my website. If we say ‘policy’ we’re talking about this privacy policy. If we say ‘user terms’ we’re talking about the rules for using my website.

The type of personal information we collect

We collect certain personal information about visitors and users of the websites we build and maintain.
The most common types of information we collect include things like: user-names, member names, email addresses, other contact details, photos, payment information such as payment agent details, transactional details, content you direct us to make available on our wesites (such as item descriptions) and web analytics data.

How we collect personal information

We collect personal information directly when you provide it to us, automatically as you navigate through the Sites, or through other people when you use services associated with the Sites.
We collect your personal information when you provide it to us when you complete membership registration and buy or provide items or services on our Sites, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

Personal information we collect about you from others

We only collect personal information directly from you if you are a client of ours or a prospective client.

We will use your personal information:

To fulfil a contract, or take steps linked to a contract.
To responding to your questions.
To update you with operational news and information about our website and services e.g. to notify you about changes to our website or your website if we manage your website, website disruptions or security updates;
To monitoring activity on the wesites we manage, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites;
improving our products and services.

When we disclose your personal information

We don’t provide your personal information to anyone.

Where we transfer and/or store your personal information

We are based in the UK so your data will be processed in UK. We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance. How we keep your personal information secure

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in UK, Ireland and the US. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

Marketing Choices regarding your personal information

Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.
You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.

Cookies (not the type you eat!) and web analytics

For more information about how we use cookies, web beacons and similar technologies see our cookie policy here and for more general information on cookies, see http://www.allaboutcookies.org.
When you visit our website, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity.

Information you make public or give to others

If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

How long we keep your personal information

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the Jo Menhinick Design’s services, you can request that we erase your personal information and close your account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

When we need to update this policy

We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.
When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.
How you can contact us

If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact in writing at Jo Menhinick Design, 22 McIntyre Road, Worcester WR2 5LG. or jo@jomenhinickdesign.co.uk

We’re really glad you made it to the end of the privacy policy, because knowing this stuff is the best way to understand how your personal information is used and how to best manage it!
If you’re a user or visitor in the European Economic Area these rights also apply to you:

For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.

How you can access your personal information

You can ask us anytime what personal data we have for you.
Both personal information and personal data have the same meaning in the context of this Privacy Policy.

Jo Menhinick Design Ltd Privacy Policy v3, effective date 25 May 2018.